The topic of staff Engagement is beginning to rise up the strategic agenda across a number of legal & professional services firms. It is spurred by a number of factors, from difficult trading conditions to the results of client & staff Engagement surveys.

The article below is written by Morley Potter & is based on experience working with legal & professional services organisations.

In it he argues for a ‘viral’ approach. ¬†Firms need to do more than communicate & educate if they are to reap the real dividend from investment in improving staff Engagement.

Implementing Engagement in legal & professional services – a ‘viral’ approach.

See the following article for statistical evidence that links  performance & engagement.

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