Changing the atmosphere

You can frequently tell what it is like to work in an organisation, for example by observing how people interact, how they communicate, how offices are arranged & the ambience of the reception area. However, it is not always easy to articulate why you are left with certain impressions which tend to be formed quickly & often subliminally. In his book ‘Blink’, Malcolm Gladwell talks about “rapid cognition …the kind of thinking that happens in a blink of an eye’.