There has been a lot of interest over the past few years into the idea of coaching to an explicit agenda, one that combines the needs of the client, the needs of their organisation with a particular set of ideas or framework. The addition of an explicit agenda – for example, complexity, business development, strategy development – in a sense adds a tutorial element to the coaching interaction.
Oil blending plants mix together crude oil and additives to produce engine oils. At the time of this case, the company owned three plants employing around 480 people and with a turn-around time from order to delivery of 31 days. These were unionised, labour intensive operations though each plant had some degree of automation in parts of the operation.